Privacy Policy
This Privacy Policy describes how My Home Buyers USA (“we,” “our,” or “us”) collects, uses, shares, stores, and protects personal information obtained through our website, forms, communications, and related digital channels. This Privacy Policy forms part of our Terms and Conditions.
By using our website, submitting information, requesting an offer, or communicating with us, you consent to the practices described in this Policy.
1. Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address and property-related details
- Messages, inquiry responses, and communications
- Photos or documents you may voluntarily provide
We may also collect technical data such as:
- IP address
- Browser and device information
- Website usage and analytics data
- Cookies and tracking technologies
2. How We Use Information
We may use information to:
- Respond to property inquiries
- Evaluate properties and discuss potential offers
- Schedule calls or appointments
- Provide customer support
- Send follow-up communications
- Improve services and website functionality
- Maintain compliance and prevent fraud
We do not sell personal information for money.
3. Calls, Recordings, and Communications Data
Calls or communications may be monitored or recorded for quality assurance, training, compliance, documentation, and service improvement purposes.
Where permitted by law, we may process call recordings, transcripts, notes, qualification outcomes, and related communication data in connection with your inquiry.
4. Automated Technologies and Virtual Assistants
We may use automated technologies, virtual assistants, artificial voice systems, and related communication tools to respond to inquiries, qualify leads, schedule appointments, or support customer service.
Information provided during those interactions may be processed in accordance with this Privacy Policy.
5. Sharing of Information
We may share information only as reasonably necessary:
- With service providers supporting communications, technology, hosting, analytics, automation, scheduling, or customer support
- With professional advisers or legal authorities where required by law
- In connection with mergers, acquisitions, or business transfers
- With your consent or as necessary in connection with your property inquiry
6. Service Providers / Data Processors
We may use third-party vendors and service providers to support our operations. These providers may process personal information on our behalf under contractual or legal obligations designed to protect such information.
7. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to improve performance, analyze usage, and support marketing efforts. You may manage cookies through your browser settings.
8. SMS, Email and Follow-Up Communications
By submitting contact information, you may receive communications regarding your inquiry, including calls, SMS, and emails. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP or contacting us.
9. Data Retention
We retain information only as long as reasonably necessary for business, legal, compliance, dispute resolution, or service purposes.
10. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no transmission or storage system can be guaranteed completely secure.
11. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Request correction
- Request deletion subject to legal obligations
- Opt out of certain communications
Requests may be submitted through our contact page.
12. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from minors.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted.
15. Contact Us
Questions regarding this Privacy Policy may be submitted through:
Contact Us
Last Updated: April 2026